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Refund Timeline

Author: EloAscend SupportUpdated: January 2026

This guide explains refund timing, approval steps, and what to expect once a refund is issued.

Typical Refund Timeline

  • Approval review: 24–48 hours
  • Refund processing: 5–10 business days
  • Payment method delivery: varies by provider

Partial Refunds

If a service is partially completed, refunds are prorated based on completed progress.

Need Help?

Contact support if you haven’t received a refund within 10 business days after approval.