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Refund Timeline

Author: EloAscend SupportUpdated: January 2026

This guide explains timing after an eligible refund has been reviewed and approved.

Typical Refund Timeline

  • Approval review: 24–48 hours
  • Refund processing: 5–10 business days
  • Payment method delivery: varies by provider

Eligible Refunds Only

Boosting orders are eligible for refund review only before work starts. Once boosting begins, no full or partial refund is available. Account refunds are limited to immediate access failures or material listing discrepancies reported before use. Other qualifying warranty issues may receive seller assistance or replacement but do not reopen refund eligibility after valid access. Coaching purchases and subscription charges are non-refundable.

Need Help?

Contact support if you haven’t received a refund within 10 business days after approval.