Legal

Terms of Service

Last Updated: May 20, 2026

Welcome to EloAscend

Welcome to EloAscend! These Terms of Service ("Terms") govern your use of the EloAscend.com website ("Site") and the services we provide ("Services"). By accessing or using our Services, you agree to these Terms.

1. Services

We provide personalized coaching, solo/duo boosting, placement matches, and "Play with a High Elo" services. Certain Services may require account access, scheduling restrictions, or gameplay performed on your behalf.

2. Eligibility

You must be of legal age in your country and have a valid League of Legends account.

3. Payment

All services must be paid upfront. We accept secure payment methods as listed on our website.

4. Cancellations / Refunds

All refund requests are reviewed case by case. Refund eligibility depends on the service type, order status, work already completed, and the reason for the request. Refunds are not automatic, and completed boosting orders are generally not refundable except where EloAscend determines that a specific exception is appropriate.

5. User Conduct

Clients must provide accurate information and comply with instructions given by coaches. The use of bots, cheats, or any violation of Riot Games' terms is strictly prohibited.

6. Boosting Risk Disclosure

Boosting services involve inherent account risk. By purchasing any boosting-related service, you acknowledge that account sharing, rank manipulation, or similar conduct may be restricted by the game publisher or platform operator and may result in penalties, restrictions, suspensions, loss of rewards, rank rollback, or permanent enforcement action.

EloAscend operates as a security-focused service provider and uses safety-oriented procedures designed to reduce risk. However, no provider can eliminate risk entirely, and nothing on the Site should be understood as a guarantee that your account will remain free from publisher enforcement.

If you choose to purchase a boosting service, you do so at your own discretion and risk. EloAscend is not responsible for penalties, restrictions, suspensions, or other enforcement actions imposed by the game publisher or platform in connection with the use of boosting services.

7. Limitation of Liability

While we aim to deliver Services professionally and securely, we cannot guarantee exact rank increases, match outcomes, queue conditions, timing, or uninterrupted availability. External variables such as patches, matchmaking, player behavior, and publisher action remain outside our control.

8. Changes to Terms

We may update these Terms at any time. Updates will take effect once posted on our website.

9. Jurisdiction

These Terms are governed by the laws of Brazil. Any disputes will be resolved under the jurisdiction of Brazil.

If you have any questions about these Terms of Service, please contact us at eloascendcontact@gmail.com